Billing and payment

This page will help clarify frequent doubts about the mode of billing and the payment structure employed in DarkSpace. This page is part of the FAQ.

How do I get Credits?

Credits are a game currency that DarkSpace uses in it's new micro-transaction subscription model.

Credits are given to a player at a rate of 1,000 credits per $1 USD (US Dollar) spent on a monthly subscription or purchased through our online store.

Once added to a player's account, these credits can be used in-game to buy Enhancements, a type of ship upgrade that modifies a ship's stats.

How do I subscribe?

Click on the Blue diamond button labeled Profile on the Browser tab of the lobby window to display your player profile.

At the top of your profile page will be a [ SUBSCRIBE ] link which will open a pop-up window containing your recent subscription history (if any) and options for selecting subscription length and payment method. If the pop-up window fails to show, make sure pop-up windows are enabled on your browser for the http://www.darkspace.net site.

Further screens will guide you through selecting a payment method and entering any additional information required to process your subscription.

It may take up to several days for the payment to be processed and your account to be marked as subscribed, but usually the wait is much shorter.

How do I cancel my subscription?

Click on the "Profile" link on the left-hand side of the Darkspace website to bring up your profile. Once on that page, click on the "MANAGE SUBSCRIPTION" link. (Make sure any popup blocker is either disabled or set to allow popups from darkspace.net as this will display a new window). Once your on the manage subscription page, click on the unsubscribe button to transfer to the PayPal website where you can cancel your subscription.

You can also cancel your subscription by going directly to www.paypal.com.

Is DarkSpace FREE? What does this mean to me?

DarkSpace has moved from the Pay-to-Play (P2P) system to the Free-to-Play (F2P) payment system. This means that you are not required to pay for playing the game and accessing the all content available. You can however pay to receive in-game credits, which can be used to pay for a plethora of Enhancements for your garage ships in-game and enhance the tactical and combat capabilities of your ships.

What do I get when I subscribe?

When you subscribe to DarkSpace, you're given a block of Credits, which you can use to buy Enhancement upgrades for your ships. The money itself goes towards our server costs. You will also receive:

• 10% prestige boost.
• You icon in the lobby now shows you wearing pants.
• You now have 12 ship slots instead of 8.
• You can use the /nameship command in-game to change the name of their ship.
• A badge is displayed to other players next to your ship name in-game.

What is this "Additional Charge" on my account?

If your payment is "Charged Back", then we add a $20.00 USD additional charge to your account to cover the costs charged to us for the charge back. A charge back can occur because of insufficient funds in the case of bank transfers. If you wish to resubscribe, you must pay the "Additional Charges" along with your first months subscription to reactivate your account.

When do you charge for the next month?

We attempt to recharge your credit card 24 hours before your subscription expires.

How do I use a coupon?

You may periodically recieve coupons through email or personal message. These may be used by going to your profile page and clicking the coupon tab. Coupons will appear in a combination of numbers and letters, such as 55e6b1f7-0c895f67-74c0afa6-df63dc1f. Enter in each sequence in order into the four available boxes.