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[FAQ
Forum Index » » Developer Feedback » » clients hanging on loading objects
 Author clients hanging on loading objects
Doran
Chief Marshal
Galactic Navy


Joined: March 29, 2003
Posts: 4032
From: The Gideon Unit
Posted: 2012-06-05 21:18   
anyone who's been having issues with their client just sitting on the load screen when trying to connect to a server, especially on a repeted and or frequent basis, please post here. trying to collect some information as to the situation, hopefully so we can nail down a cause and get a fix in the works.


if you have a reliable, repetable work-around, lets hear it.

last server you were on, if you recall.
which server were you trying to connec to (scen or mv)
at what point were you able to connect sucessfully again
were you able to reconnect after a server restart
were you able to reconnect after restarting your lobby client
were you able to reconnect after restarting your computer
anything else you tried
does your client seem to hang at a particular time of day

anything of that nature
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El Guapo
Chief Marshal

Joined: February 24, 2004
Posts: 276
From: Calgary, Alberta, Canada
Posted: 2012-06-05 21:29   
I've tried three times, I down loaded the client and reistalled, still.... Also get a missing dll and not able to update when I start up?
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El Guapo
Chief Marshal

Joined: February 24, 2004
Posts: 276
From: Calgary, Alberta, Canada
Posted: 2012-06-05 21:37   
Ok I ran on the forth try, but can't go to andromada?
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Ak-47[Elite Assault Rifle]
Marshal

Joined: September 17, 2011
Posts: 40
Posted: 2012-06-05 21:51   
ok , it worked for me after i loaded all other servers including tutorials/Beta , but my in-game music is not working now. dunno why i havent changed anything.

before that , i restarted the whole Client 4 times w/out working, and then i rebooted the PC and reset my Cable connection too.After this it still woulnt load, then i tried the above.Connected to all other servers then came back to Metaverse (always kept same Setup, and it finaly worked but Music isnt working.
[ This Message was edited by: Ak-47[Elite Assault Rifle] on 2012-06-05 21:55 ]
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El Guapo
Chief Marshal

Joined: February 24, 2004
Posts: 276
From: Calgary, Alberta, Canada
Posted: 2012-06-05 22:16   
Seems I can conect to the senario server any time I want, but not to the metaverse, but once and awhile but not often.....
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[ML]RogueAvengerTTV
Marshal

Joined: September 11, 2010
Posts: 300
From: England
Posted: 2012-06-05 22:32   
not sure if it should go here but i often have a problem when moving my ship from one server to another e.g from ugto home system to sag my map will freak out all the sy's will dissaper and i have to close the client and restart it to fix the issue however it often happens multiple times.

hope this helps
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  Email [ML]RogueAvengerTTV
Two Face
Marshal

Joined: November 30, 2009
Posts: 145
Posted: 2012-06-06 11:42   
Just been hit with this problem after it working problem free all week.
As what has been previously mentioned all i had to do to get into the mv was to log into the scen server then log out and then log into the mv.
Might not work for everyone but it works for me
_________________


No other option
Admiral

Joined: March 17, 2011
Posts: 8
Posted: 2012-06-11 13:48   
I haven't had the "stuck at loading screen" issue for awhile but me and my brothers still have trouble getting into the MV almost everytime we log in.

Normally it only loads part of the map and often with no shipyard selection spots. Sometimes it will load shipyards in one server like the newbie Server or the UGTO Home Server but not in Sag. Sometimes you can spawn from one of the shipyards that do show up, redock, and then the rest of the shipyards will show up but that doesn't always happen either.

When trying to get into the MV we often have to log in and out multiple times and often reboot DS comepletely trying to get the MV to load properly. One thing that happens, especially when trying to quick-log which try to avoid as much as possible now, is that right after the loading bar fills it will come up with the "lost connection" window. No matter how many times you click reconnect it will just lose connection a second later.

Luckly we like the game enough to put up with it but I can't imagine it encouraging any new people to stay around if they can't even get in-game when they want to.

Idk if it has anything to do with "stuck at loading screen" but this needs fixed also...
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Enterprise
Chief Marshal

Joined: May 19, 2002
Posts: 2576
From: Hawthorne, Nevada
Posted: 2012-06-11 14:34   
Whenever I hit this issue, I just log into the scenario server, log out, wait a few minutes, and then try logging into the MV. Works about 80% of the time, but even then I tend to have issues with assets loading in the MV and not updating correctly.

So I still wind up getting shot at by invisible ships.




-Ent
_________________


Fattierob
Vice Admiral

Joined: April 25, 2003
Posts: 4059
Posted: 2012-06-12 11:58   
for people having this issue, try deleting the following lines in your ...\PaleStar\GameCQ\.Cache\DarkSpace\config.ini


lastAddress=
transferAddress=
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