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[FAQ
Forum Index » » General Support » » I not get the Reset Password E-mail!
 Author I not get the Reset Password E-mail!
Oleever
1st Rear Admiral

Joined: April 16, 2011
Posts: 2
Posted: 2011-07-02 06:49   
Hy!Pls help! I dont get the E-mail! I Forgot because I played it before one year with this game! I need the account because that is rank Admiral!
Username: ssj5oli E-mail address: linczky88@freemail.hu Thy!
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JBud
Marshal

Joined: February 26, 2008
Posts: 1900
From: Behind you.
Posted: 2011-07-02 06:56   
Check your junk... Some email providers have darkspace blacklisted for some reason. If you still cannot find it, make an account with gmail and use it. gmail works fine with darkspace.
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Oleever
1st Rear Admiral

Joined: April 16, 2011
Posts: 2
Posted: 2011-07-02 07:16   
Thanks but I really need teh account because that Admiral a gmail account is midshipman! I am sad but must start a new account:( No problem Thanks everything and srry but I can speak English very well:D
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Mersenne Twister
Fleet Admiral

Joined: May 11, 2003
Posts: 1161
From: Sector C Test Labs and Contol Facilities
Posted: 2011-07-02 07:49   
as a rule, the staff do not reset passwords. while we do provide a method for players to recover a forgotten or changed password, it is the responsibility of the player to remember their password and keep their profile information (in this case, the email address) current and valid.

that said, if you have access to that freemail.hu account, you should be seeing an email with password information. again, check your spam and junk mail settings, create a rule to allow mail from darkspace or add darkspace.net & GameCQ to your contacts list.
_________________

I wouldn't screw with it if I were you. The doctor already holds you in poor favor. Messing with this might really fry his shorts.

Hirashin888
Midshipman

Joined: July 02, 2011
Posts: 1
Posted: 2011-07-02 11:28   
I see thanks. But We (my friends and me) dont get registration email!!!!!!!! Pls do something! tried email-s : Citromail, Freemail, G-mail, Hotmail! Pls help Thanks
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Thernhoghas
Grand Admiral
Exathra Alliance Fleet


Joined: September 18, 2010
Posts: 243
From: somewhere in Germany
Posted: 2011-07-02 14:12   
Quote:

On 2011-07-02 11:28, Hirashin888 wrote:
I see thanks. But We (my friends and me) dont get registration email!!!!!!!! Pls do something! tried email-s : Citromail, Freemail, G-mail, Hotmail! Pls help Thanks




I am surprised that hotmail doesn't work. My "online-games" e-mail account (used for around 30 games) is a hotmail account and I NEVER had problems with ANY game :/
_________________
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Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2011-07-02 16:14   
Just tested hotmail - works fine. Please check your junk mail folder.
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Zimt


Joined: July 02, 2011
Posts: 1
Posted: 2011-07-02 18:19   
The same happened too me, I didn't get the activation code to my email, tried 2 already and been around 2 hours since I tried registering with another account. I have searched the junk

-Tried to use 2 different gmail accounts.
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Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2011-07-02 20:09   
It appears the mail server is down. Waiting on confirmation and will get back to you.
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