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[FAQ
Forum Index » » General Support » » Crash on GCQL login
 Author Crash on GCQL login
Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-03-31 17:41   
When I try to login to GCQL, all seems fine. It updates the client, asks for my details, but when I press the login button... poof! "GCQL MFC Application has stopped working".

It is the first time I've tried DS on this computer. It's got Windows Vista. It meets system requirements, I'm sure.

Any help?
_________________
Formerly Admiral Sideswipe {Elite Firebolt}

Doran
Chief Marshal
Galactic Navy


Joined: March 29, 2003
Posts: 4032
From: The Gideon Unit
Posted: 2015-03-31 21:43   
Quote:
On 2015-03-31 17:41, GenieBottle wrote:
It's got Windows Vista.



_________________


Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-04-01 04:59   
I do have Windows 7 and 8 computers too...

It works in really old compatibility modes 98 and 95 but then chat doesn't show up and it keeps saying it's reconnected to server. Entering a homegate leads to the disconnected screen. Also I bombed some inf but they kept reappearing.

Also in the GCQL.txt:

04/01/15 11:17:15 | ERRO | Thread | Failed to set thread priority
04/01/15 11:45:34 | ERRO | Thread | Failed to set thread priority
04/01/15 14:26:02 | ERRO | Socket | Error on receiving data, closing socket.
04/01/15 14:29:49 | ERRO | Thread | Failed to set thread priority
04/01/15 19:14:42 | ERRO | Thread | Failed to set thread priority
04/01/15 19:30:30 | ERRO | Socket | Error on receiving data, closing socket.
04/01/15 22:27:55 | ERRO | Thread | Failed to set thread priority
04/01/15 22:36:59 | ERRO | Thread | Failed to set thread priority
04/01/15 22:39:45 | ERRO | Thread | Failed to set thread priority
04/01/15 22:45:04 | ERRO | Thread | Failed to set thread priority
04/01/15 23:23:48 | ERRO | Socket | Error on receiving data, closing socket.
04/02/15 11:26:15 | ERRO | Thread | Failed to set thread priority
04/02/15 13:48:41 | ERRO | Thread | Failed to set thread priority

[ This Message was edited by: GenieBottle on 2015-04-02 14:24 ]

_________________
Formerly Admiral Sideswipe {Elite Firebolt}

Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-04-03 16:50   
Would the event log help?

Faulting application GCQL.exe, version 1.0.0.1, time stamp 0x54e274f7, faulting module kernel32.dll, version 6.0.6002.19034, time stamp 0x52f2ec86, exception code 0xc0000005, fault offset 0x0004d38f, process id 0x1100, application start time 0x01d06e57f38fae14.
_________________
Formerly Admiral Sideswipe {Elite Firebolt}

Doran
Chief Marshal
Galactic Navy


Joined: March 29, 2003
Posts: 4032
From: The Gideon Unit
Posted: 2015-04-03 19:34   
unfortunatly the event log doesnt really help.

i do know that darkspace runs without issue with win7 and 8.1 in most fresh out of the box configurations, at the most you might need to run as admin, disable UAC. The darkspace installer defaults to C:\gamecq to avoid issues with Program Files folders.
antivirus and/or filewall programs are a possible culprit, having darkspace's connections blocked would prevent you from seeing any chat, cause disconnects, but shouldnt actually cause application crashes..
_________________


Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2015-04-03 22:18   
That looks like UAC interfering. Run GCQL as admin. Old compatibility modes get around this by running as admin, as there was no such thing back then.
_________________


Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-04-04 03:33   
I've tried running as admin and disabling UAC but still crashes. In compatibility mode the chat doesn't show but what I say shows up if I press ESC and the time it says is the time I pressed enter. But this happens on other devices on c. mode and they work fine w/o it.
[ This Message was edited by: GenieBottle on 2015-04-04 03:47 ]
_________________
Formerly Admiral Sideswipe {Elite Firebolt}

Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2015-04-04 06:29   
Sounds like a firewall or networking issue then. Please check those and get back to us.
_________________


Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-04-04 06:43   
Windows Firewall is off, avast disabled and Defender is off. Still not working. What do you mean by networking issues? My Internet Connection should be fine as other devices run the client fine. Could there be restricting settings?

[ This Message was edited by: GenieBottle on 2015-04-04 06:47 ]
_________________
Formerly Admiral Sideswipe {Elite Firebolt}

DiepLuc
Chief Marshal

Joined: March 23, 2010
Posts: 1187
Posted: 2015-04-04 11:29   
Get XP SP3. It works fine with DS.
_________________


Botoru
Grand Admiral

Joined: January 25, 2011
Posts: 84
From: England
Posted: 2015-04-04 13:28   
Quote:
On 2015-04-04 11:29, DiepLuc wrote:
Get XP SP3. It works fine with DS.


I'm not sure. SP2 doesn't work.
_________________
Formerly Admiral Sideswipe {Elite Firebolt}

DiepLuc
Chief Marshal

Joined: March 23, 2010
Posts: 1187
Posted: 2015-04-05 12:37   
I'm playing DS on XP SP3.
_________________


0stego
Fleet Admiral
United Armed Corps

Joined: October 04, 2008
Posts: 154
From: Sol System, Earth, Canada, AB.
Posted: 2015-04-06 16:49   
When I played still, it was on XP sp3 also.
Now I'm on Win 8.1 and it still works fine when I decide to log on and see the emptiness.
_________________


  Goto the website of 0stego
Crim
Fleet Admiral
Sundered Weimeriners


Joined: March 16, 2003
Posts: 1336
Posted: 2015-04-06 17:00   
Quote:
On 2015-04-06 16:49, 0stego wrote:
see the emptiness.



Are you sure you're not looking into a mirror?
_________________


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