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DarkSpace - Beta
Palestar

[FAQ
Forum Index » » General Support » » Client Loading
 Author Client Loading
Comet
Fleet Admiral
Pitch Black


Joined: May 30, 2009
Posts: 29
From: Aboard I.W.S. Sitina
Posted: 2012-07-30 10:03   
When I launch the DS Client to start the game (from GCQL) it loads all the stuff, but when the load screen hits "connected to vms.palestar.com, Loading Game objects" or osmething liek that, it just stays on that screen, and doesnt even load 1%. Usually it hits that screen, doesnt load even 1% for about 5 seconds, then suddenly goes up rapidly (1-100 in about 10 seconds or less) But I've waiting 10 minutes and it didn't load at all.

I launch it as Admin (req for my PC), I've rebooted the GCQL client, I've restarted the DS client 4+ times. It all has the same effect.

I was playing it last night with no issues (by last night, about 4-5AM my time, which was less than 12 hours ago). But when I try to get in game today, I have this.

any idea whats happening/how to fix it?
_________________


Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-07-30 10:13   
Quote:

On 2012-07-30 10:03, Comet wrote:
When I launch the DS Client to start the game (from GCQL) it loads all the stuff, but when the load screen hits "connected to vms.palestar.com, Loading Game objects" or osmething liek that, it just stays on that screen, and doesnt even load 1%. Usually it hits that screen, doesnt load even 1% for about 5 seconds, then suddenly goes up rapidly (1-100 in about 10 seconds or less) But I've waiting 10 minutes and it didn't load at all.

I launch it as Admin (req for my PC), I've rebooted the GCQL client, I've restarted the DS client 4+ times. It all has the same effect.

I was playing it last night with no issues (by last night, about 4-5AM my time, which was less than 12 hours ago). But when I try to get in game today, I have this.

any idea whats happening/how to fix it?



There's no reason the client would just randomly stop connecting one day to the next unless the server is hung (which I've just checked, and none of the servers required rebooting).

Check your settings to make sure everything is as you left it, and update any video drivers you have.

Posting the contents of your Client.log within the .Cache/DarkSpace directory will give us more clues on what is going wrong.
_________________


Comet
Fleet Admiral
Pitch Black


Joined: May 30, 2009
Posts: 29
From: Aboard I.W.S. Sitina
Posted: 2012-07-30 10:53   
how do I get the log?
_________________


Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-07-30 11:34   
Quote:

On 2012-07-30 10:53, Comet wrote:
how do I get the log?



"Client.log within the .Cache/DarkSpace directory", ie : where you installed GameCQ.
_________________


Comet
Fleet Admiral
Pitch Black


Joined: May 30, 2009
Posts: 29
From: Aboard I.W.S. Sitina
Posted: 2012-07-31 09:09   
07/30/12 14:28:58 | STAT | SocketWS | SocketWS::connect() - Failed to connect
07/30/12 14:28:58 | DBGH | TRACE | WorldClient::onConnect() - Connected to 173.245.7.180:9065, Interface 192.168.0.6:49955
07/30/12 14:28:58 | STAT | UDPServer | UDP Receive thread is starting...
07/30/12 14:28:58 | DBGH | TRACE | UDP_START_CONNECT - nClientID = 25
07/30/12 14:28:58 | DBGH | TRACE | CLIENT_RECV_VERSION, version = 1673
07/30/12 14:28:58 | DBGH | TRACE | DisplayDeviceD3D created!
07/30/12 14:28:59 | DBGH | TRACE | DisplayDeviceD3D::enumerateTextures, 9 valid texture formats found!
07/30/12 14:28:59 | DBGH | TRACE | Pixel Shader : 3.0
07/30/12 14:28:59 | DBGH | TRACE | Vertex Shader : 3.0
07/30/12 14:28:59 | DBGH | TRACE | Shader 'Shaders/Default.fx' loaded.
07/30/12 14:29:02 | DBGH | TRACE | DisplayDeviceD3D::allocateDVB, vertexType = 2
07/30/12 14:29:02 | DBGH | TRACE | UDP connection up!
07/30/12 14:29:02 | DBGH | TRACE | WorldClient::metaUpdateDemon() begin
07/30/12 14:29:03 | DBGH | TRACE | MetaClient::open, connecting to primary server...
07/30/12 14:29:57 | DBGH | TRACE | WorldClient::metaUpdateDemon() end
07/30/12 14:29:57 | DBGH | SocketWS | recv returned error 10004
07/30/12 14:29:57 | STAT | UDPServer | UDP Receive thread is stopping...
07/30/12 14:29:57 | DBGH | SocketWS | recv returned error 10004
07/30/12 14:29:58 | DBGH | TRACE | DisplayDeviceD3D destroyed!
_________________


Comet
Fleet Admiral
Pitch Black


Joined: May 30, 2009
Posts: 29
From: Aboard I.W.S. Sitina
Posted: 2012-07-31 09:10   
I think thats it. Only thing titled Client anyway
_________________


Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-07-31 09:32   
Please check this thread:
http://www.darkspace.net/index.htm?module=forums.php&page=/viewtopic.php?topic=53018&forum=6&3

You firewall, connection, and/or router could be causing issues with your connection.

07/30/12 14:29:57 | DBGH | SocketWS | recv returned error 10004

The WinSock layer decided to terminate the connection for whatever reason, and is not something we can diagnose easily. It basically means that your operating systems terminated the connection.

The user in that thread mentioned that updating his graphics drivers helped (we use technologies from the last 2-3 years to help us load assets into the game, so using dated drivers is not an option). The two major graphics card manufacturers release these once a month, so if you haven't updated in the last month, you're already out of date.

Again, check the thread for more information, especially the steam support page I linked, which has more information on the issue.
_________________


Hakketak
Grand Admiral

Joined: March 24, 2009
Posts: 301
Posted: 2012-07-31 11:41   
Quote:

On 2012-07-31 09:32, Pantheon wrote:

especially the steam support page I linked, which has more information on the issue.





I knew it! i forgot but i somehow knew it was you!!! I used to wanna burn u alive...now...i wanna give u a hug:)
_________________
"I shouldn't be alive"

Comet
Fleet Admiral
Pitch Black


Joined: May 30, 2009
Posts: 29
From: Aboard I.W.S. Sitina
Posted: 2012-07-31 13:46   
Updating drivers fixed for me too thnx
_________________


Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-07-31 15:59   
Quote:

On 2012-07-31 11:41, Hakketak {the pest} wrote:
Quote:

On 2012-07-31 09:32, Pantheon wrote:

especially the steam support page I linked, which has more information on the issue.





I knew it! i forgot but i somehow knew it was you!!! I used to wanna burn u alive...now...i wanna give u a hug:)



What...?
_________________


Mylith
Grand Admiral
Faster than Light


Joined: July 19, 2011
Posts: 507
From: Hivarin, CD+36*15693
Posted: 2012-07-31 18:28   
Quote:

On 2012-07-31 15:59, Pantheon wrote:
Quote:

On 2012-07-31 11:41, Hakketak {the pest} wrote:
Quote:

On 2012-07-31 09:32, Pantheon wrote:

especially the steam support page I linked, which has more information on the issue.





I knew it! i forgot but i somehow knew it was you!!! I used to wanna burn u alive...now...i wanna give u a hug:)



What...?


I know no one who says no to a free hug...except you.
_________________

http://twitter.com/DarkSpace7

Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2012-07-31 19:35   
I was more 'What?' at the 'I knew it! i forgot but i somehow knew it was you!!!', which confuses me greatly. Free hugs I'll take any day.
[ This Message was edited by: Pantheon on 2012-07-31 19:35 ]
_________________


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