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[FAQ
Forum Index » » General Support » » update fail
 Author update fail
Ravendark
Marshal
Sanity Assassins


Joined: July 01, 2010
Posts: 443
Posted: 2011-07-16 05:24   
my client seems to fail the check for updates when i start it. it takes really really long and does nothing. i checked for any traffic and connection was clear. so i think it must but issue inside the program itself.
i can cancel the updates and still go in lobby and play normal.
and its a fresh instal, thats what is the most troubling.
_________________


jimjimjaroo
Grand Admiral

Joined: March 06, 2009
Posts: 308
From: Michigan, USA
Posted: 2011-07-16 05:44   
did you try reinstalling IE the problem might be in there since the GCQL is some how integrated with IE.
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Ravendark
Marshal
Sanity Assassins


Joined: July 01, 2010
Posts: 443
Posted: 2011-07-16 05:49   
nope. problem solved. re-installed the client again. works now.

but the mystery remains....WHY?????
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jimjimjaroo
Grand Admiral

Joined: March 06, 2009
Posts: 308
From: Michigan, USA
Posted: 2011-07-16 06:02   
yay very mysterious. maybe one of the devs know(although i'd hate to waste their time)
[ This Message was edited by: william barnes3 on 2011-07-16 06:02 ]
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Pantheon
Marshal
Palestar


Joined: May 29, 2001
Posts: 1789
Posted: 2011-07-16 07:05   
Probably an issue with GCQL needing permission to read/write to the directory it was installed in. If you don't have an administrator account (with administration enabled by default), then you'll need to grant it permission. This is nothing new, and almost all programs require this by default nowadays.

Updates can also fail if your hard drive is malfunctioning (as we do CRC checks on all core files), and can also fail if your ISP throttles or blocks bandwidth that it doesn't understand.

IE is only used to render the website and chat panels, updating and controlling of the rest of the program is done via C++.

[ This Message was edited by: Pantheon on 2011-07-16 07:05 ]
_________________


jimjimjaroo
Grand Admiral

Joined: March 06, 2009
Posts: 308
From: Michigan, USA
Posted: 2011-07-16 07:11   
Quote:

On 2011-07-16 07:05, Pantheon wrote:
Probably an issue with GCQL needing permission to read/write to the directory it was installed in. If you don't have an administrator account (with administration enabled by default), then you'll need to grant it permission. This is nothing new, and almost all programs require this by default nowadays.

Updates can also fail if your hard drive is malfunctioning (as we do CRC checks on all core files), and can also fail if your ISP throttles or blocks bandwidth that it doesn't understand.

IE is only used to render the website and chat panels, updating and controlling of the rest of the program is done via C++.

[ This Message was edited by: Pantheon on 2011-07-16 07:05 ]



makes sense
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Ravendark
Marshal
Sanity Assassins


Joined: July 01, 2010
Posts: 443
Posted: 2011-07-16 07:53   
Quote:

On 2011-07-16 07:05, Pantheon wrote:
Updates can also fail if your hard drive is malfunctioning



dont call the devil pantheon!!!
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