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[FAQ
Forum Index » » General Support » » subscription...
 Author subscription...
darklazer
Vice Admiral

Joined: July 09, 2007
Posts: 59
Posted: 2009-06-03 04:41   
When i try and subscibe again it says..Error, failed to create subscription... i choose the 3 month subscription and then it says that..
anyone help me?
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JBud
Marshal

Joined: February 26, 2008
Posts: 1900
From: Behind you.
Posted: 2009-06-03 05:37   
I have experienced this error myself, my account "Continuum {C?}" is like this...

The problem was never fixed, the action taken was to transfer all of my prestige and stats to my original account (this one, JBud) to the staff: This may be the only solution, unless Faustus is availible to fix it himself, assuming he even can.....

Just give it time the staff will help you.

May I also suggest that you send an email to billing@palestar.com if you haven't already...

Good luck!
-JBud
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darklazer
Vice Admiral

Joined: July 09, 2007
Posts: 59
Posted: 2009-06-03 11:10   
Right i've heard that before give the staff time.. last time i did this on another game it took them 8 months and by that time i forgot about them...
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2009-06-03 13:02   
Our payment provider is doing an update today... so our subscription system may be down while they update.

[ This Message was edited by: Faustus on 2009-06-03 13:05 ]
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2009-06-03 13:51   
Problem fixed..
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