| Author |
getting tired of yall takein my money |
biohaze420
2nd Rear Admiral
Joined: October 01, 2006
Posts: 6
|  Posted: 2009-05-14 20:36
Sry i hate to be mad at yall but this is the secon d or third month this has been going on. I have been trying to unsucribe for like 3 months now my status say unsubscribed every month i hit the dang button but yall still take money out of my account this is getting very annoying if you cant give me my $30 dollars back plz at least stop chargeing me
THX YOU
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Lacrosseian
Fleet Admiral
Raven Warriors
Joined: October 01, 2004
Posts: 1254
| Posted: 2009-05-14 20:39
Did you by chance subscribe through paypal or some other third party source?
If so:
Third-Party Subscription:
If you don't have a credit card, you may subscribe using one of the following third party providers. Please note that these subscriptions are managed by them, you will need to unsubscribe through their website if you want to end your subscription!
This statement is provided to you when you subcribe. Check with them if this is the case.
P.S.
Mithrandir,
I am not JBud.
[ This Message was edited by: Lacrosseian on 2009-05-14 22:07 ]
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Sens [R33]
Admiral
Joined: September 27, 2008
Posts: 1020
From: Edge of th...
| Posted: 2009-05-14 21:35
Should have the unsubscribe link direct user to the 3rd party statement if they don't have a direct subscription.
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Mithrandir
Chief Marshal
Joined: October 22, 2001
Posts: 1276
| Posted: 2009-05-14 22:03
I'll look into adding some sort of conditional notification as Sensitivity suggests.
As pointed out above, you're subscribed via Paypal. They are a third party and thus we can't control their taking of money or not -- you basically subscribe to paypal for darkspace, so they take your money and then forward it to us. There's no way for us to control that; I can't unsubscribe you in our admin panel or anything. You will have to go to paypal and manage your subscription from their website.
[ This Message was edited by: Mithrandir on 2009-05-15 08:50 ]
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Tael
2nd Rear Admiral
Palestar
Joined: July 03, 2002
Posts: 3697
From: San Francisco Bay Area
| Posted: 2009-05-15 04:31
05/13/09 10:49:17 PayPal payment credit for 9.99 USD.
You have subbed via PayPal. We cannot stop that payment, you need to cancel the payment in your Paypal account management page.
Please goto: http://www.paypal.com
Log into you account, go to Manage your subscriptions, and then cancel it in there.
As Paypal is directly debiting your account, we are unable to do any refunds.
If you subscribe directly through us we get X ammount of the money. If you go through a 3rd party like paypal we get blah% of X which looks more like "x" instead of "X".
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tucker32
Fleet Admiral
Joined: February 16, 2009
Posts: 142
From: deep jungle of vargo
| Posted: 2009-05-15 10:49
lol why is evryone saying the same thing 4 posts of the same sttuff i think he gets it lol
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Lacrosseian
Fleet Admiral
Raven Warriors
Joined: October 01, 2004
Posts: 1254
| Posted: 2009-05-15 14:45
Quote:
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On 2009-05-15 04:31, Tael wrote:
If you subscribe directly through us we get X ammount of the money. If you go through a 3rd party like paypal we get blah% of X which looks more like "x" instead of "X".
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The moral of the story is: do not use third party systems, they steal Darkspace's money!
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Coeus
Grand Admiral
Sundered Weimeriners
Joined: March 22, 2006
Posts: 2815
From: Philly
| Posted: 2009-05-16 20:34
Quote:
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On 2009-05-15 10:49, tucker32 wrote:
lol why is evryone saying the same thing 4 posts of the same sttuff i think he gets it lol
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Because it's happened 10,000 times before and it's been stated so many damn times that all the regular users already knows the problem, no need to wait for the staff.
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