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[FAQ
Forum Index » » General Support » » Coupon redeemed, yet has been proven ineffective...
 Author Coupon redeemed, yet has been proven ineffective...
Alien Mastermind#2
Cadet

Joined: September 28, 2003
Posts: 1
Posted: 2003-10-28 16:53   
I understand every acount is getting a free 5-day coupon which gives that acount a full subscription for that period. I used a coupon on my main acount, and it ran out after 5 days, nothing wierd.

Now I used a new acount (this one), which got its own coupon. I have redeemed it, and it said "flags: [RELEASE]". Nothing wierd. Then once I have tryed to connect to the newbie server, it simply disconnected me and would not let me connect back. Now it says I'm in a demo acount.... but it's been only about 45 minutes since I have redeemed the coupon!

What's wrong? Is it because I've used a coupon on my other acount?
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Bobamelius
Grand Admiral
Galactic Navy


Joined: October 08, 2002
Posts: 2074
From: Ohio
Posted: 2003-10-28 16:56   
You can only use a trial coupon on the account that received it. Read the part where attempts to use one account's coupon on another makes you subject to being banned from the game

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Infantry Jettisoned...

[ This Message was edited by: Bobamelius on 2003-10-28 16:56 ]
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2003-10-28 17:03   
Free Trials are for one customer and one account...

You are a single customer, you cannot keep redeeming 5-Day Free Trials... Firstly, because of the exploits that would happen with 1 person with multiple subscribed accounts. Second, because the nature of the 5-Day Free Trial is to give new players an opportunity to try the full game. (Judging by your other profile, you've been playing a long time, you already know what the game is about).

We are not some rich "money out our butt" developer, we're barely making it... keep that in mind too. If you enjoy the game, you should help support the continued development and maintence costs it requires to keep running.

-Richard


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Richard -Faustus- Lyle
Lead Programmer - DarkSpace
www.darkspace.net / www.palestar.com


[ This Message was edited by: Faustus on 2003-10-28 17:04 ]
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2003-10-28 17:08   
P.S. I locked your account, thats why your back to DEMO.
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Alien Mastermind
Grand Admiral
Pitch Black


Joined: January 20, 2003
Posts: 242
From: Toronto
Posted: 2003-10-28 17:28   
I see... I missed the "one customer" part in the email I received. I thought every acount gets its own free 5 day trial, regardless of how many acounts one person has, since one cannot go very far with only 5 days...

Only question now: is the lock permanent? Or if not, when can I sub again?
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\"It has yet to be proven that intelligence has any survival value.\"
-Arthur C. Clarke

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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2003-10-28 19:01   
I only locked the new account, your old account can still subscribe... which I would think you'd want anyway, since you would have a higher rank and more prestige.

-Richard
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Alien Mastermind
Grand Admiral
Pitch Black


Joined: January 20, 2003
Posts: 242
From: Toronto
Posted: 2003-10-28 19:12   
Both of my acounts have been locked.
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\"It has yet to be proven that intelligence has any survival value.\"
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Faustus
Marshal
Palestar


Joined: May 29, 2001
Posts: 2748
From: Austin, Texas
Posted: 2003-10-28 19:21   
No, only "AlientMastermind#2" was locked... it's now unlocked as well.
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Alien Mastermind
Grand Admiral
Pitch Black


Joined: January 20, 2003
Posts: 242
From: Toronto
Posted: 2003-10-28 20:05   
Thank you.
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-Arthur C. Clarke

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